D90 Privacy Policy — Protecting Our Users' Information
D90 respects the privacy of every user. This Privacy Policy explains what information we collect, how it is used, how it is protected, and your rights as a user of our platform in Malaysia.
1. Information We Collect
D90 collects the information necessary to provide platform services safely and effectively to Malaysian users. The categories of information collected are as follows:
Account & Identity Information
During registration, we collect your full name, email address, mobile number, date of birth, and encrypted password. This information is used to verify user identity, manage accounts, and ensure that only eligible users can access the d90 platform.
Payment & Transaction Information
For deposits and withdrawals in MYR, we collect local bank details registered by users. d90 does not store full credit or debit card numbers — sensitive payment information is processed through third-party payment providers using industry-standard encryption. Transaction records are retained for internal audit and compliance purposes.
Device & Usage Data
We also collect technical information such as device type, operating system, browser type, IP address, pages visited on the platform, session duration, and general usage patterns. This data is used to resolve technical issues, improve platform performance, and identify any suspicious activity.
- Name, email address, phone number
- Date of birth (age verification)
- Malaysian bank details for MYR payments
- Deposit and withdrawal transaction records
- Device and browser data
- IP address and general location
- Activity records within the platform
2. Purpose of Data Use
D90 uses the information collected solely for legitimate purposes directly related to platform operations. The following are the primary purposes for which user data is used:
- Account management: Verifying user identity, processing registrations, and managing secure logins.
- Payment processing: Handling MYR deposits and withdrawals, verifying bank details, and processing financial transactions.
- Service improvement: Analysing usage patterns to improve platform performance, interface design, and the overall user experience.
- Platform security: Identifying and preventing fraud, account misuse, and suspicious activity.
- Service communications: Sending important notifications relating to your account, transactions, and platform policy updates.
- Legal compliance: Meeting applicable Malaysian legal requirements for platform operations.
What We Do Not Do with Your Data
3. Cookies and Session Tracking
D90 uses cookies and similar session tracking technologies to enhance the user experience on the platform. Cookies are small text files stored in your browser when you visit the d90 platform.
Types of Cookies Used
Required session cookies: These cookies are essential for the platform to function correctly. They store your login information for the duration of the active session and allow you to navigate between sections of the platform without needing to log in again.
Preference cookies: These cookies save your preferences such as display language and interface settings, so you don't have to reconfigure them every time you visit the platform.
Analytics cookies: We use aggregated analytics data to understand how users interact with the d90 platform. This information helps us identify areas for improvement and plan enhancements based on real usage patterns.
You can control or block cookies through your browser settings. However, blocking required cookies may affect platform functionality, including your ability to log in to your d90 account.
4. Data Retention, Security & Third-Party Sharing
How Your Data Is Protected
D90 employs appropriate technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. This includes data encryption during transmission, strict internal access controls, and continuous system monitoring.
Account data is stored on secure servers with multi-layered access controls. Sensitive information such as payment details is encrypted using industry-standard encryption protocols before being stored or transmitted.
D90 retains user data for as long as an account remains active or as long as necessary to fulfil the purposes outlined in this policy. Once an account is closed, data that is no longer required for legal compliance purposes will be disposed of within a reasonable timeframe.
Third-Party Data Sharing
D90 does not sell or rent users' personal information to third parties. However, in certain circumstances, we may need to share data with the following parties:
- Payment providers: Transaction information shared with Malaysian banks or payment system providers to process MYR deposits and withdrawals.
- Technical service providers: Companies that assist in operating and maintaining the platform infrastructure, subject to strict confidentiality agreements.
- Statutory authorities: When required by Malaysian law or a valid court order.
All data sharing with third parties is limited to what is strictly necessary and is subject to appropriate data protection agreements.
5. User Rights, Policy Changes and How to Contact Us
Your Rights as a d90 User
As a d90 platform user, you have the following rights regarding your personal information:
You have the right to request a copy of the personal information we hold about you. Requests can be submitted through platform support after logging in.
If the information we hold about you is inaccurate or out of date, you have the right to request a correction. Some information can be updated directly within your account profile.
You may request account closure and deletion of your personal data, subject to record retention requirements under Malaysian law for compliance purposes.
Changes to This Privacy Policy
D90 reserves the right to update this Privacy Policy from time to time to reflect changes in platform practices, legal requirements, or the adoption of new technologies. Users will be notified of any significant changes via in-platform notifications or email. The date of the most recent update will be displayed at the top of this document.
Contact Our Privacy Team
If you have any questions, concerns, or requests relating to this Privacy Policy or how d90 handles your personal information, please contact our support team through the following channels:
For general enquiries, you may also refer to our FAQ us first.
Still Have Questions About Privacy?
Browse our FAQ page for answers to common questions about accounts, privacy, and data security. Or register a d90 account and access our services with complete confidence.